Hinauri | Phase 1 Summary
The Hinauri phase refers to the passage of time following a terminal diagnosis when someone considers assisted dying and before they have the assisted dying procedure. Whānau are kaitiaki (guardians) who provide care, protection, advocacy and support.
Assisted dying is generally not being openly discussed in Māori communities:
Most whānau said assisted dying was not being discussed in their communities and they would like it to be. This is needed to reduce assisted dying discrimination and to and support whānau with assisted dying support within their communities.
Whānau want people to talk to about assisted dying within their local communities and within different healthcare settings where they live to support assisted dying enquiries and application process:
Wānanga (places of higher learning) or hui (meetings) to discuss assisted dying in a safe environment are needed:
Community discussions would help to increase assisted dying awareness and understanding among whānau, iwi and hapū and could help reduce fear, negative judgement and discrimination.
Most people who were terminal and used the End of Life Choice Act (2019) had voted for assisted dying or they knew it existed:
Most people spoke to a health professional before telling their whānau.
Some health professionals provided helpful information however, others just referred the person to the Assisted Dying Service (provided a business card with a contact number for the Assisted Dying Service).
Whānau advocated for the terminally ill person by searching for assisted dying information on the Ministry of Health’s Assisted Dying Service website:
They conducted internet searches and used their whānau networks to find the right person to speak to about assisted dying; They also independently spoke to health professionals.
Not everyone knew who to talk to or how to find assisted dying information:
Most whānau did not realise there was an Assisted Dying Service. Whānau often did not understand the assisted dying process. For example, receiving an information pack from the assisted dying service does not mean someone has been accepted for assisted dying.
In the early phase of the Act’s implementation not all health professionals knew the referral process causing crucial delays.
Some whānau mistakenly thought it was only their GP who could refer people to the Assisted Dying Service.
More public health education is needed for whānau to have direct, seamless access to information about assisted dying and how to access the Assisted Dying Service.
More training and education are needed for health professionals and allied staff to be able to confidently discuss assisted dying with whānau, provide accurate information and direct them to the Assisted Dying Service.
Most people who planned on having an assisted death asked their whānau to keep their decision private:
Whānau willingly prioritised protecting their family member by not sharing news of the assisted death too widely.
Whānau appreciated assisted dying Attending Medical Practitioners and Attending Nurse Practitioners) informing them they could be exposed to discrimination from people who do not support the EoLC Act (2019).
Whānau often felt conflicted about assisted dying when someone wanted to use the End of Life Choice Act (regardless of whether they voted or did not vote for the Act). Whānau felt ambivalent about assisted dying (confused or in two minds about it):
The desire of whānau was to uphold the mana motuhake (autonomy/independence) of the person who wanted an assisted death.
Whānau put aside their own confusion or discomfort to prioritise the terminally ill person’s wish.
Most whānau had good support from their GPs, palliative care teams (provided by hospices and hospitals) however, they often did not tell their health providers they were going to have an assisted death.
Some people reduced the amount of palliative care support they were entitled to because they feared health professionals would judge them.
Whānau could benefit from completing the Te Oro Ngakau Nui tool (Moeke-Maxwell, et. al, 2026), located on this website to explore their inner views, feelings, thoughts, beliefs and desires about assisted dying. They could do this individually or as a whānau to see how comfortable everyone feels about assisted dying.
Whānau can discuss the needs of each person and how to look after everyone travelling on the Kaitiakitanga Assisted Dying Pathway; for example, some people may feel comfortable supporting the assisted dying assessment process, but they may not feel comfortable attending the assisted dying procedure.
Whānau told us that assisted dying was “new, strange, weird, different and surreal;” it was challenging to discuss assisted dying with whānau. Whānau reported how they informed other family members about assisted dying:
People thought carefully about who they would tell; often it was only immediate whānau who were told.
Special consideration was given when telling whanaunga (relatives) who had mental health problems and people the terminally ill person thought could be judgemental (or try and talk them out of having an assisted death) as well as tamariki (children) and rangatahi (youth).
Whānau used kanohi-ki-te-kanohi hui (face-to-face meetings) and online hui to discuss assisted dying; there could be many hui held at different times with different whānau members. Hui could include health professionals, assisted dying attending medical practitioners and funeral directors.
Assisted dying is a new and different way of dying. The person who wants an assisted death and their kaitiaki whānau (family guardians) will need to think carefully whether they openly share the news of the assisted death or tell only specific people in their whānau, hapū and iwi:
Who will we tell?
When will we tell them?
How will we tell them?
Why will we tell these people?
Where will we tell them?
Who will tell them?
What exactly will we tell them?
Holding whānau hui to discuss assisted dying early on can be helpful. Having transparency (everyone knowing about the assisted dying process and procedure) can help whānau plan and prepare for what lies ahead.
During hui whānau can ask health professionals and assisted dying attending medical practitioners questions they have about assisted dying. No question is a silly question.
Knowing when they were going to die gave people who wanted to use the End of Life Choice Act (2019) a sense of relief; knowing the dying date helped them and their whānau plan and prepare for assisted dying and tangihanga (funeral customs).
Knowing the date someone was going to die placed a huge emotional burden on grief stricken whānau (i.e. they were already grieving knowing the person was going to die from a terminal illness and they learn the person will die even sooner from an assisted death).
Some whānau felt responsible that they were assisting the person to die before their life ended naturally; many felt guilty about this.
Many whānau commented “Māori have always ‘assisted’ people to die” (gave permission to turn off life support, for example).
Very few people who had a terminal illness and their whānau were offered counselling or psychosocial support during Hinauri – Phase 1, on the Kaitiakitanga Pathway:
Only one person with a terminal illness benefited from counselling support at this phase.
After being accepted for an assisted death the person and their whānau can use the time before the procedure to plan and prepare for the dying day (gathering together to say ‘goodbye’, for example); this is a time whānau can reflect on what tikanga they will need and who they will call on for support if needed.
Whānau can contact kaumātua (elders), marae (ancestral gathering place), urupā (cemetery caretakers) and funeral directors to plan the tangihanga in advance.
Assisted dying is a new and different way of dying and whānau want people to support them who understand what they are going through. Training and education are needed to support health professionals (loss and grief counsellors, spiritual leaders, rongoā practitioners, for example) to support grieving whānau who have had an assisted death experience.
Understanding the End of Life Act’s (2019) policy restrictions, safeguards and barriers:
Whānau identified a lack of support from health professionals to assist in their understanding of the assisted dying criteria, safeguards, clinical process and procedure. This was needed to make an informed decision about assisted dying.
Many whānau were unaware that the EoLC Act’s safeguard against coercion means that health professionals cannot raise the subject or provide information about assisted dying unless the person or whānau enquires about it first:
The safeguard against coercion also means assisted dying assessments focused on the person wanting an assisted death (their decision); whānau could feel excluded during the assisted dying assessment process.
Whānau were surprised they could not be the person’s proxy or ‘voice’ if the ill person could not consent on the day of the scheduled assisted dying procedure.
Some whānau felt the assessment period was too long (in the early stages it could take 4-6 weeks). This timeframe has since been reduced.
Some whānau saw unfairness in the EoLC Act because it is the assisted dying attending medical practitioner and independent medical practitioner who determine the level of suffering someone has at end of life and not the person experiencing unbearable suffering:
If a third assessment is required by a psychiatrist, they will determine the person’s psychological competency.
More training and education are needed to support health professionals and allied staff to be equipped to effectively discuss assisted dying with whānau and to clarify the assisted dying criteria and safeguards in the EoLC Act.
More health professionals and spiritual leaders (Chaplains, tohunga, kai rongoā) are needed to confidently support whānau discussions about assisted dying. They are not required to promote assisted dying but rather, provide whānau with accurate information so people can make their own decisions.
Not every person seeking an assisted death was aware of the strict assisted dying criteria:
If the person applying for an assisted death was expected to live for more than six months (i.e. meaning they were not likely to die within the next six months) they were declined an assisted death. This caused huge mamae (emotional pain), disappointment and distress for applicants and their whānau.
To avoid disappointment (not meeting the strict criteria for an assisted death) whānau need to understand the assisted dying criteria to begin with.
Whānau require support from health professionals to understand what the implications of each of the criteria and safeguards mean:
For example, someone who has dementia will not meet the assisted dying criteria; someone who has a terminal illness but is likely to live longer than six months will not meet the criteria. If someone is old and frail but they do not have a terminal diagnosis they will not meet the criteria.
To avoid people being disappointed and distressed when they are declined an assisted death (they are likely to live longer than six months, for example), whānau need to have a thorough understanding of the EoLC Act’s criteria and safeguards before applying for an assisted death.
Choosing the dying date was straightforward for most people however, some people experienced difficulty choosing a dying date because it clashed with remarkable events, such as anniversaries or birthdays.
When someone had chosen their assisted dying procedure date and changed their mind about the date (pushed it back) because they felt well, they were supported by the assisted dying attending medical practitioner (AD doctor) to find a new date.
The person who had a terminal illness and their whānau found it helpful to know the assisted dying date because they could plan and prepare for the day of the assisted dying procedure and tangihanga (meeting with funeral directors to pre-arrange after-death care and tangihanga arrangements):
Knowing the assisted dying date gave whānau an opportunity to return home from overseas for the tangihanga; they had time to decide whether they wanted to attend the procedure and take time off work if required.
Knowing the date someone was going to die could feel like a burden to whānau (a secret they knew).
Choosing where to have the AD was difficult for some people (especially if they did not want to die at home); many places (hospitals, hospices, residential care facilities) do not allow assisted dying to take place there; currently, only one New Zealand hospice supportively provides a space for assisted dying.
Whānau should take their time to choose the right date and place for the assisted death (avoid clashes with momentous events such as birthdays).
The date can be extended if someone feels well enough.
New Zealand needs more culturally safe places that can use for an assisted death.
Some people who delayed applying for an assisted death assessment (because they felt well), rapidly declined in their health and died before they had completed the assisted dying assessment process or they died just before the assisted dying procedure:
Delaying the assisted dying application process could mean someone could become too unwell to verbally consent (that is to say, ‘yes’) or physically assent (nod of head, for example) to the assisted death on the day of the procedure (lapsed into unconsciousness, for example).
It is better for people to have their assisted dying assessment as early as possible as the assisted dying procedure date can be deferred (pushed back) if the person feels well enough.
People have the choice to administer lethal medication to end their lives themselves, or they can choose to have the assisted dying attending medical practitioner or nurse practitioner do it for them (a nurse can do it if a doctor is present). Most people chose to have the attending medical practitioner (or nurse practitioner) administer the medication:
This involves a high level of trust in the assisted dying service and the assisted dying attending medical practitioner or nurse practitioner.
During their assisted dying assessment, the ill person or their whānau could ask their assisted dying attending medical practitioner what the assisted dying needle and medication look like; this may help them decide what form of medication and administration method they would like.
Seeing the medication and the form it will be administered (needle with medication, for example) or a photograph of it, could help to reduce any surprises on the day of the procedure. It could help to prepare the person and their whānau beforehand.
The person who had a terminal illness and their whānau generally had a good rapport with the assisted dying attending medical practitioner and attending nurse practitioner.
Most whānau felt the assisted dying assessments went smoothly once they were in touch with the Assisted Dying Service:
At the start of the EoLC Act’s implementation some ill people experienced referral delays because GPs and other health professionals did not understand the referral process.
Whānau felt the attending medical practitioners and nurse practitioners upheld the safety of the person and their whānau; they respected the person’s mana (status, power, prestige), mana motuhake (autonomy, independence) and tikanga (customs).
Most assisted dying attending medical practitioners provided clear (easy to understand) information about assisted dying criteria and safeguards, but some doctors used too much jargon and medical terminology.
The ill person and their whānau were put under pressure if the assisted dying doctor or nurse arrived late to an assisted dying assessment or the procedure.
Many whānau felt concern for the hauora (well-being) of the assisted dying doctors and nurses. Whānau had concerns for the clinicians’ safety on the day of the procedure:
Several whānau had concerns that someone in their whānau could become upset during the assisted dying procedure (become abusive towards the assisted dying doctor or nurse, for example).
Whānau were concerned whether the assisted dying doctors and nurses could cope emotionally with their role.
Whānau were concerned that the assisted dying doctors or nurses could be at risk of discrimination from people who knew about their role.
Whānau felt disappointed when an assisted dying doctor or nurse decided they could no longer continue in their AD role.
Whānau suggested the assisted dying attending medical practitioner should have a support person or colleague with them during the procedure and also access to mental health and well-being support after the procedure.
Assisted dying doctors and nurses should become familiar with the location where the person is having an assessment or procedure to avoid being late.
Assisted dying attending doctors and nurses should carefully consider if they feel comfortable with the assisted dying role and are committed to the clinical process from start to finish as it can be disappointing for whānau when a rapport has been made and someone withdraws.
Some assisted dying attending medical practitioners used terminology and jargon which made the assisted dying process difficult for whānau to understand.
People who had hearing difficulties faced challenges understanding the assisted dying process and available options during the assisted dying assessment with the assisted dying doctor or nurse.
Whānau could feel whakamā (embarrassed or ashamed) when they did not understand what was being said and it made it difficult for them to ask follow-up questions.
Assisted dying attending medical practitioners, independent medical practitioners and nurse practitioners should use plain language to speak to whānau to help them understand the assisted dying process and procedure:
Avoid using jargon and medical terminology.
Encourage whānau to ask questions.
People who wanted an assisted death and their whānau often experienced judgmental comments, pushback and unsupportive remarks from health professionals when they enquired about assisted dying or they mentioned they wanted an assisted death:
Some ill people and whānau were given little to no support or information about assisted dying after they expressed interested in assisted dying or they told a health professional they wanted to use the EoLC Act. Some experienced discrimination due to conscientious objection.
Some health practitioners told whānau they could not discuss assisted dying with them when they enquired about it; some were handed a card with the assisted dying service number.
Judgmental attitudes and behaviours from health professionals caused barriers for whānau who wanted information about assisted dying services and access to the assisted dying service and high quality palliative care.
Negative responses affected people’s trust in health professionals.
Some people reduced their palliative care because they feared judgmental comments from health professionals.